Frequently asked questions
Quick answers to common questions about Finerlise.
Is there a free plan?
Yes. The Free plan includes 25 forms, 2,000 responses a month, every block type, conditional logic, partial submissions and CSV export. See Plans & billing.
I changed my form, but respondents still see the old version.
Changes are saved as a draft. Click Publish to make them live. See Publish and share.
Can respondents edit their answers after submitting?
No. Submitted answers can’t be edited, by respondents or by you. If someone needs to change something, they can submit again.
Can I take payments?
The Payment block shows a product and price but doesn’t charge respondents yet. Use Redirect on completion to send people to your checkout.
Can I prefill answers from the URL?
URL parameters are captured as hidden fields, which are stored but not shown. To prefill visible answers, use share links with prefill.
Why isn't my form showing up in Google Sheets or Notion?
Only completed responses sync, and they sync from the moment you connect. Turn on Export existing submissions to copy earlier ones. If the connection shows Reconnect, sign in again.
Do partial submissions count toward my response limit?
No. A response counts once, when it’s completed. See What counts as a response.
How do I stop spam?
Add a Captcha block, turn on duplicate prevention, or password-protect the form.
Can I translate my form?
Write your questions in any language. For right-to-left languages, turn on Right-to-left text.
Where is my data stored, and can I delete it?
You can delete individual responses, whole forms and your account at any time, and set automatic data retention. See our privacy policy for details.